TALLYCoST LTD

                       PSM Panasonic Phone system manager for KXTD816 and KXTD1232

Phone System Management

Every small and medium-sized company needs to get the most out of its technology in a cost- effective manner.  Panasonic developed Phone System Manager, a software product that makes it easy to customise your telephone system. Phone System Manager puts control over your telephone systems features right where you want it- in your own hands.

Efficient Call Handling

Phone System Manager makes it easy to manage many aspects of telephone system. Use it to set speed dials, program handset keys, change staff extensions, control toll restriction levels, and more. You get a flexible, convenient way to customise your phone system, without paying a technicians service charge.

Calling Activity Reports

You can also run graphical reports to monitor call traffic by extension, line, dialled numbers and account code, which are useful for managing staff usage and customer support levels.
Phone System Manager combines call traffic analysis with the programming capabilities of the Panasonic Digital Telephone Systems, giving you all the control you need to effectively manage your telecommunications.

Features and Benefits at a Glance:

• Easy programming of telephone system features, such as speed dials, extensions, and handset buttons
• Call data collection, storage and archiving
• Update and print speed dial and extension directory lists
• Itemise call traffic to reconcile telephone bill o cross charge
• View reports on telephone extensions and line usage
• Analyse call traffic activity to monitor telephone service levels, such as answer times and lost calls
• Identify faulty or unused telephone lines to save costs
• Print colour handset labels on plain paper
• Efficient call handling
• Call activity reports
• Cost management
• Call management
• Reports
• Printing lables
• Requires Pentium 200MHz or better
• Runs with Windows 98, ME, NT, 2000 with fast hard disk drive and memory
• Requires Serial port and cable

Applicable PBX: KX-TD 816/123* & KX-TDA only
* This software cannot be used in the TAPI mode in case the KX-TD1232 is in double - cabinet configuration.

CMS

This call centre management software provides advanced call centre functions at your fingertips.  Compatible with the KX-TD 816, KX-TD 1232 & KX-TDA its an easy to use program with a simple CTI interface.
So every telephone works in your favour, no matter how small the call centre.  includes functions such as dynamic call treatment table management, real time monitoring (onscreen 'wall board') and call centre performance analysis.

• Advanced call centre functions
• Up to 16 Automatic call distribution groups
• Equalises agent workloads
• Monitors agent, Status & Performance
• Report function with detailed analysis
• Dynamic call treatment table management
• Agent management
• Real time monitoring
• Call centre performance analysis

With this software, these systems can be controlled from a PC through a CTI interface to provide such functions as dynamic call treatment table management, agent management, real-time monitoring and call centre performance analysis

SPECIFICATIONS

* This software cannot be used with the KX-TD1232 double cabinet.
** One 24 CO Key Digital System Telephone extension is required per system. A total of 24 calls (talking + ringing +        queuing) can be handled per system simultaneously.
*** Actual performance varies from 60% to 100% of this figure, depending on the traffic pattern of the PBX.

Panastat Gold version 2.3.1

This Excellent value call management software makes Panasonic telephone systems work harder and more cost effective.  Compatible with all KX-T systems, all call information can be analysed easily, and can now be accessible to more people.                                                                        
With PanaStat, you can contain costs and optimise the performance of your telephone service, by:

• Analysing the most expensive calls
• Monitoring levels of incoming and outgoing calls
• Checking how quickly the phone is being answered
• Making sure calls are not being missed
• Identifying abuse or misuse of the telephone
• Ensuring sufficient telephone cover is provided at peak times
• Improving customer service via the telephone
• Setting up cost centres to make departments responsible for their telephone calls
• Managing sales teams responsible for outgoing calls
• Supervising support teams responsible for incoming calls

Remote access is also possible via the web, ideal for when the use is away from the office.  Including features such as track dialled account codes, customised reports and compared carrier costs,  Plus you can even spot fraudulent usage at early stages and tackle problems early on, including real-time statistics.

Whilst every care is taken with the information provided in the
www.tallycost.com website, TALLYC0ST Ltd. Accepts no
responsibility for any errors or omissions. Design, specifications
and prices are subject to change without prior notice.